Testimonials

What our friends and clients have to say
“Jan has taken care of our insurance needs for over 20 years. It is so nice to have a friendly voice at the other end of the line when I call. I recently had a water loss, and she personally helped guide me through the claims process. It is nice to know you have an advocate when it counts.” Chad and Julie Cherry
"We have been with Jan Jesberger Insurance since the day she opened business and have always felt we were in good hands. Jan has continually been patient explaining our insurance coverage year after year, but we have never had a major issue or claim. Unfortunately, Leslie was involved in an accident that totaled our car. Calling Jan’s office from the scene, they immediately wanted to make sure Leslie was not injured and then quickly acted to get us on our feet again. JJI called a tow truck for Leslie that arrived in less than 30 minutes. JJI quickly arranged for a rental car. In the days that followed, JJI assisted us in processing our claim and kept us informed as things moved forward. We were very pleased with Safeco’s communication and we were pleasantly surprised at the quick and fair settlement awarded us. We are very thankful for JJI standing by our side ever step of the way. So many times you hear of people that have struggled with their insurance companies. Not so with JJI. It is reassuring to know that they have our back when accidents happen. We are very thankful for the care we were provided." Jim Lien
"As a small business owner, I need to keep my eye on both protecting my business and watching my bottom line. Having my insurance through JJI has given me both. Having the peace of mind that I just need one phone call to Jan for both my personal as well as commercial insurance needs is wonderful." John Hoffman - The Car Clinic
"Like most people, I don't look forward to paying insurance policy premiums. Those bills come around once or twice a year, and sometimes they seem to come at a bad time. But I wholly realize it is impractical and even foolish to be uninsured or underinsured when it comes to protecting your family, home or car from the unexpected. One thing is for sure, when a life occurrence happens that requires drawing on your insurance, you want your agent to be your advocate. I have found Melissa Sauter to be such an advocate on multiple occasions - ranging from recommending adequate coverage at competitive rates to intervening on my behalf during a recent claim. Melissa is knowledgeable, diligent and responsive. I am certain that Jan values Melissa, and I feel fortunate she is my representative." Sue Thilo
“Recently I had to call your office to add my son to our policy, and I just wanted to tell you that in the years your company has serviced our home/auto insurance needs, your staff has consistently been very pleasant to deal with...thank you all and keep up the great job. More often nowadays, dealing with a pleasant company/business is a rare thing." Tom B